Recalls › United Kingdom › FORD TRANSIT CUSTOM, Tourneo Custom

FORD TRANSIT CUSTOM, Tourneo Custom — recall

Automotive · United Kingdom · 2025-07-29

Ford TRANSIT CUSTOM, Tourneo Custom vehicles with incorrectly installed recall software

Country	United Kingdom
Category	Automotive
Published	2025-07-29
Manufacturer	FORD
Models affected	TRANSIT CUSTOM, Tourneo Custom
Units affected	36
Defect	On affected vehicles the remedy software for a previous recall may not have been installed correctly. In the event of a high voltage battery cell internal short customers may experience a battery power off resulting in a loss of motive power with coasting and battery thermal venting potentially resulting in a vehicle fire.
Remedy	Update the Battery Energy Control Module software. If a high voltage battery cell capacity anomaly is detected replace the high voltage battery pack.
Recall number	R/2025/289
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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