Recalls › United Kingdom › MERCEDES-BENZ VANS UK LTD eCITAN, CITAN

MERCEDES-BENZ VANS UK LTD eCITAN, CITAN — recall

Automotive · United Kingdom · 2025-09-02

Mercedes-Benz eCITAN, CITAN vehicles' central control unit may not initialise

Country	United Kingdom
Category	Automotive
Published	2025-09-02
Manufacturer	MERCEDES-BENZ VANS UK LTD
Models affected	eCITAN, CITAN
Units affected	194
Defect	Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.
Remedy	As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.
Recall number	R/2025/332
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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