MERCEDES-BENZ — recall

Automotive · United States · 2024-09-13

Mercedes-Benz CLE/E-Class vehicles, potential safety issue

Country	United States
Category	Automotive
Published	2024-09-13
Manufacturer	Mercedes-Benz USA, LLC
Models affected	AMG CLE53, CLE 300, CLE 450, E 350, E 450
Model year	2024
Units affected	2025
Defect	Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations._x000D_ An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Component	BACK OVER PREVENTION
Remedy	The MBUX multimedia system software and parking control unit settings will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall number	24V688000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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