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Automotive · United States · 2024-10-10

Kia EV9 vehicles, instrument panel screen may fail due to software error

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CountryUnited States
CategoryAutomotive
Published2024-10-10
ManufacturerKia America, Inc.
Models affectedEV9
Model year2024-2025
Units affected14163
DefectKia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."_x000D_ An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
ComponentELECTRICAL SYSTEM
RemedyThe instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed October 31, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Recall number24V757000
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsOEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedFMVSS (NHTSA) · Full guide →

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