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MERCEDES-BENZ, MERCEDES-MAYBACH — recall

Automotive · United States · 2024-10-25

Mercedes-Benz S-Class and Maybach S-Class vehicles, emergency call system may not function

Country	United States
Category	Automotive
Published	2024-10-25
Manufacturer	Mercedes-Benz USA, LLC
Models affected	S 500, S 580
Model year	2021
Units affected	21
Defect	Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended._x000D_ A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
Component	COMMUNICATION
Remedy	Dealers will update the communication module software, free of charge. Owner notification letters are expected to be mailed December 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall number	24V807000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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