KEYSTONE — recall

Automotive · United States · 2024-11-27

Keystone Arcadia and Cougar trailers: pin box fasteners may be defective

Country	United States
Category	Automotive
Published	2024-11-27
Manufacturer	Keystone RV Company
Models affected	ARCADIA, COUGAR
Model year	2025
Units affected	303
Defect	Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened._x000D_ The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
Component	TRAILER HITCHES
Remedy	Dealers will tighten the pin box fasteners, free of charge. Owner notification letters are expected to be mailed January 23, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Recall number	24V899000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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