MERCEDES-BENZ — recall

Automotive · United States · 2024-12-13

Mercedes-Benz Sprinter vehicles' instrument cluster illumination may not function

Country	United States
Category	Automotive
Published	2024-12-13
Manufacturer	Daimler Vans USA, LLC
Models affected	SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Model year	2019-2022
Units affected	697
Defect	Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."_x000D_ A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Component	ELECTRICAL SYSTEM
Remedy	Dealers will update the instrument cluster software, free of charge. Owner notification letters are expected to be mailed February 7, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Recall number	24V930000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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