RAM — recall

Automotive · United States · 2025-05-21

Chrysler Ram ProMaster vehicles have a security gateway module software error

Country	United States
Category	Automotive
Published	2025-05-21
Manufacturer	Chrysler (FCA US, LLC)
Models affected	PROMASTER
Model year	2022-2025
Units affected	235640
Defect	Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."_x000D_ A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Component	BACK OVER PREVENTION
Remedy	Dealers will update the security gateway module software, free of charge. Owner notification letters are expected to be mailed June 19, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Recall number	25V330000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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