LINCOLN — recall

Automotive · United States · 2025-05-27

Ford Lincoln Nautilus multimedia module software issue

Country	United States
Category	Automotive
Published	2025-05-27
Manufacturer	Ford Motor Company
Models affected	NAUTILUS
Model year	2024
Units affected	30679
Defect	Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305._x000D_ A blank instrument display can result in a loss of critical safety information, such as the speedomete…
Component	ELECTRICAL SYSTEM
Remedy	The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Recall number	25V337000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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