FORD — recall

Automotive · United States · 2025-06-16

Ford Mustang Mach E vehicles' electronic doors may not open with low battery

Country	United States
Category	Automotive
Published	2025-06-16
Manufacturer	Ford Motor Company
Models affected	MUSTANG MACH E
Model year	2021-2025
Units affected	197432
Defect	Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat._x000D_ The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Component	ELECTRICAL SYSTEM
Remedy	Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Interim letters notifying owners of the safety risk will be mailed June 23, 2025. Second letters will be mailed once the remedy is available, anticipated for September 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Recall number	25V404000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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