MERCEDES-BENZ — recall

Automotive · United States · 2025-07-11

Mercedes-Benz Metris infotainment electrical connections may corrode, causing short circuit

Country	United States
Category	Automotive
Published	2025-07-11
Manufacturer	Daimler Vans USA, LLC
Models affected	METRIS
Model year	2020-2023
Units affected	43422
Defect	Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."_x000D_ A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Component	BACK OVER PREVENTION
Remedy	Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters are expected to be mailed September 5, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Recall number	25V463000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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