NEW FLYER — recall

Automotive · United States · 2025-08-22

New Flyer Xcelsior buses may lack sufficient emergency exits

Country	United States
Category	Automotive
Published	2025-08-22
Manufacturer	New Flyer of America, Inc.
Models affected	XCELSIOR
Model year	2011-2025
Units affected	0
Defect	New Flyer of America, Inc. (New Flyer) is recalling certain 2011-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."_x000D_ An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Component	STRUCTURE
Remedy	New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters are expected to be mailed October 17, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Recall number	25V542000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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