Recalls › United States › FORD, LINCOLN
FORD, LINCOLN — recall
Automotive · United States · 2025-10-10
Ford Explorer and Lincoln Nautilus Hybrid vehicles have a software error
| Country | United States |
|---|---|
| Category | Automotive |
| Published | 2025-10-10 |
| Manufacturer | Ford Motor Company |
| Models affected | EXPLORER HYBRID, NAUTILUS HYBRID |
| Model year | 2025, 2024-2026 |
| Units affected | 43438 |
| Defect | Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds._x000D_ A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury. |
| Component | BACK OVER PREVENTION |
| Remedy | The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed November 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025. |
| Recall number | 25V691000 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | FMVSS (NHTSA) · Full guide → |
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