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TRUBLUE iQ & IQ+ — recall

Consumer goods · Australia · 2024-08-08

Hazard: The auto belay device can fail to retra…

TRUBLUE iQ & IQ+ auto belay device may fail to retract, risking death or serious injury

Country	Australia
Category	Consumer goods
Published	2024-08-08
Manufacturer	Head Rush Technologies
Retailer	The Highgate Group; WilWin Engineering; MJ Playgrounds
Model identifiers	Affected models:iQ LTiQ XLiQ+ LTiQ+ XL
Hazard description	The auto belay device can fail to retract when used. There is a risk of death or serious injury from a fall if the device fails to retract.
Remedy	Consumers should stop using the devices immediately._x000D_ Consumers should check their device serial number and if it falls in the affected range contact Head Rush Technologies for a replacement._x000D_ For more information, consumers should contact Head Rush Technologies via email at info@headrushtech.com
Recall number	2024/20264
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Structural strength, tip-over stability, sharp edges.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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