Canyon E-performance bike battery — recall
Consumer goods · Australia · 2024-11-15
Hazard: The battery housing may develop cracks …
Canyon E-performance bike battery housing may crack, causing short-circuit and fire
→ See all Canyon Bicycles recalls
| Country | Australia |
|---|---|
| Category | Consumer goods |
| Published | 2024-11-15 |
| Manufacturer | Canyon Bicycles GmbH |
| Retailer | Canyon Bicycles website |
| Model identifiers | Affected battery part numbers: BT001 720Wh (Gen 1) BT002 900Wh (Gen 1) BT003 720Wh (Gen 2) BT004 900Wh (Gen 2) Model years 2022-2024. |
| Hazard description | The battery housing may develop cracks or gaps, allowing water to leak into the compartment and the battery to short-circuit, which could cause it to catch fire. There is a risk of injury from burns if the battery short-circuits and catches fire. |
| Remedy | Stop using the bike immediately. Contact Canyon to receive instructions on how to dispose the battery and arrange for a free replacement. Contact Canyon Bicycles GmbH Phone: 1800 959 071 (between 9:00 am – 5:00 pm (AEDT) Monday – Friday) or visit Canyon’s website. |
| Recall number | 2024/20354 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers. |
|---|---|
| Self-check for comparable products | Cell–charger matching, over-heat/over-charge protection, isolation of hot parts. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.
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Canyon Bicycles recalls in other markets
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