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Canyon E-performance bike battery — recall

Consumer goods · Australia · 2024-11-15

Hazard: The battery housing may develop cracks …

Canyon E-performance bike battery housing may crack, causing short-circuit and fire

Country	Australia
Category	Consumer goods
Published	2024-11-15
Manufacturer	Canyon Bicycles GmbH
Retailer	Canyon Bicycles website
Model identifiers	Affected battery part numbers: BT001 720Wh (Gen 1) BT002 900Wh (Gen 1) BT003 720Wh (Gen 2) BT004 900Wh (Gen 2) Model years 2022-2024.
Hazard description	The battery housing may develop cracks or gaps, allowing water to leak into the compartment and the battery to short-circuit, which could cause it to catch fire. There is a risk of injury from burns if the battery short-circuits and catches fire.
Remedy	Stop using the bike immediately. Contact Canyon to receive instructions on how to dispose the battery and arrange for a free replacement. Contact Canyon Bicycles GmbH Phone: 1800 959 071 (between 9:00 am – 5:00 pm (AEDT) Monday – Friday) or visit Canyon’s website.
Recall number	2024/20354
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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