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Solar panels — recall

Consumer goods · Australia · 2025-03-13
Hazard: The affected solar panels deteriorate a…

Ecoran Solar panels: cracks expose live parts, risk of electric shock

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CountryAustralia
CategoryConsumer goods
Published2025-03-13
ManufacturerECORAN GmbH_x000D_ (link is external)
RetailerTrading Name; State; Postcode; Armada Solar; ACT; Australia Natural Energy; QLD; Australia Wide Solar Pty Ltd; NSW; Bellingen Solar Pty Limited; Bellingen Solar Pty Ltd; Department of Education & Training; Electrical & Solar Solutions; SA; Energywise Living; Enerven; Gambier Electronics; Going Solar; VIC; Going Solar Wholesale; Green Energy; Green Energy Electrical Contractors; Iberdrola; Infinity Solar; L&H; Love Energy (Aust) Pty Ltd; Macfarlane Generators Pty Ltd; Mark Group Australia; Phoenix Solar AG; Planetec Electrical Pty Ltd; Power + Technology; Power + Technology Components LT; Pyra…
Model identifiersModels: SCHOTT Perform POLY, 210-245 Wp SCHOTT Perform MONO, 180-195 Wp SCHOTT Power Poly, 210-250 Wp SCHOTT MONO, 180-190 Wp SCHOTT POLY, 155-240 Wp
Hazard descriptionThe affected solar panels deteriorate and develop cracks on the back side of the panel, which could lead to live parts being exposed and could potentially make contact with live parts possible. Risk of death or serious injury as a result of potential electric shock or associated falls from height, if consumers come into contact with live parts of the solar panel.
RemedyIf you think you have an affected solar panel contact ECORAN on info@ecoran.com (link sends email) Include: your full name address where the panel is installed the model of solar panel (if known) the date and place of purchase (if known) your best contact information photos of your solar panel (if it is safe to take them – do not take photos if it is not safe or easily done and do not take photos if you will have to come into physical contact with the solar panel) ECORAN will contact you to arrange an inspection and possible replacement or repair. Contact ECORAN email: info@ecoran.com (l…
Recall number2025/20435
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsPlug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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