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Children’s glass tumblers — recall

Consumer goods · Australia · 2025-07-18

Hazard: The glass may break if pressure is appl…

Villeroy & Boch Children’s glass tumblers: glass may break under pressure, causing lacerations

Country	Australia
Category	Consumer goods
Published	2025-07-18
Manufacturer	Villeroy & Boch Australia Pty
Retailer	Kitchen Warehouse Pty Ltd_x000D_ Mega Boutique Pty Ltd_x000D_ Amazon Vendor Australia
Model identifiers	Hungry as a Bear (item number 14-8665-7458) Happy as a Bear (item number 14-8664-7458) Roar like a Lion (item number 14-8673-7458) Walk like an Elephant (item number 14-8674-7458)
Hazard description	The glass may break if pressure is applied to the inside of the tumbler. Risk of injuries from lacerations if the glass breaks.
Remedy	Stop using the product immediately. Fill out the form on the Villeroy & Boch website (link is external) to arrange a free return postage label and send the tumblers back to Villeroy & Boch. Villeroy & Boch will provide a full refund even without a receipt. Contact Villeroy & Boch Email: eshop@villeroy-boch.com.au (link sends email) Phone: 1800 252 770, 10 am to 5 pm AEST, Monday to Friday
Recall number	2025/20581
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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