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GoodWe EHB series and GEH series Solar Inverters — recall

Consumer goods · Australia · 2025-09-19
Hazard: When the inverter’s bypass switch is tu…

Goodwe Australia Solar Inverters may export power to grid in backup mode, posing electric shock risk

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CountryAustralia
CategoryConsumer goods
Published2025-09-19
ManufacturerGoodwe Australia Pty Ltd._x000D_ (link is external)
RetailerTradezone_x000D_ Once Stop Warehouse_x000D_ Krannich Solar_x000D_ Metal Manufacturers Limited_x000D_ Marubeni Australia_x000D_ Rheem Australia
Model identifiersGoodwe branded EHB series models: GW5K-EHB-AU-G11, GW8.6K-EHB-AU-G11, GW9.99K-EHB-AU-G11 GE branded GEH series models: GEH5.0-1U-10, GEH8.6-1U-10, GEH10-1U-10
Hazard descriptionWhen the inverter’s bypass switch is turned to bypass position and the inverter is operating in backup mode, the inverter will export power to the grid through the bypass switch. This poses a serious safety hazard in the event of an islanding situation, as it could result in electric shock to consumers, people working on switchboards or individuals working on the power lines. Risk of serious injury or death from electric shock to consumers, people working on switchboards or individuals working on the power lines if the Bypass switch is set to ‘bypass’ mode while inverter is operating in backu…
RemedyContact GoodWe immediately if you have an affected solar inverter for more information about this recall. Must not put the inverter in the bypass mode until the new firmware has been uploaded. Must not conduct any works on the affected units until GoodWE applies a new firmware (firmware version: 050531) upgrade to affected inverters. For properties that have the affected units installed and online GoodWe will remotely upgrade the firmware. For properties that have the affected units installed but offline a technician will need to visit and complete the firmware upgrade. Installers have been e…
Recall number2025/20623
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsPlug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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