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Preowned Xbox and Preowned PlayStation Consoles and Power Cords — recall

Consumer goods · Australia · 2025-10-31

Hazard: Affected Preowned Xbox and Preowned Pla…

Electronics Boutique Preowned Xbox and PlayStation Consoles lack required electrical testing

Country	Australia
Category	Consumer goods
Published	2025-10-31
Manufacturer	Electronics Boutique Pty Limited
Retailer	EB Games Australia_x000D_ Authorised EB Games marketplaces (eBay, Kogan, Menulog, MyDeal, Woolworths, Big W, Uber Eats)
Hazard description	Affected Preowned Xbox and Preowned PlayStation consoles may not have completed the required electrical testing before sale. Risk of serious injury, death or property damage from electric shock or fire.
Remedy	Stop using affected consoles and power cords immediately. Return your affected console, power cord, HDMI cable and controller to an EB Games store for a repair, replacement, refund or exchange. For more information about your repair, replacement, refund or exchange options, please visit EB games website. http://www.ebgames.com.au/powersupport (link is external) Contact EB Games Australia call: 07 4803 2363 email: powersupport@ebgames.com (link sends email) visit: http://www.ebgames.com.au (link is external)
Recall number	2025/20680
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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