Mecca 240V Single Vertical Heated Towel Rail — recall
Consumer goods · Australia · 2025-12-02
Hazard: The upper section of the rail can overh…
Nero Tapware Mecca Heated Towel Rail: upper section can overheat, risk of burns
→ See all Nero Tapware recalls
| Country | Australia |
|---|---|
| Category | Consumer goods |
| Published | 2025-12-02 |
| Manufacturer | Nero Tapware_x000D_ (link is external) |
| Retailer | IC - Nero Tapware Limited Tradelink Randwick Better Bathware Pty Ltd Builders Market Pty Ltd; TI Home Improvement Centre Overlook Tiles; Samios Plumbing Pty Ltd : Samios Plumbing Pty Ltd (Warana); Willow Tile Co Yencken Hardware Lexatonia Tiles NSW; Bathroom Direct Australia; Grahame Cook's Plumbing Supplies Sales; - Botany BuildMat Pty Ltd; EAGLES Plumbing Supplies : Newcastle Renovators Discount Depot; Mirror Ceramics; Hera Bathware Moorabin Bentons Plumbtec Williamstown Inhouse Trade Centre Pty Ltd Nero Tapware ME; Eagles The Plumbing Shop Raymond Terrance; My Square Renovations Pty Ltd Aw… |
| Model identifiers | Barcode number: 9355433069874, 9355433069850, 9355433069881, 9355433069836, 9355433069867, 9355433069898, 9355433069843; SKU: NRV902HCH, NRV902HMB, NRV902HBN, NRV902HBG, NRV902HGM, NRV902HGR, NRV902HBZ |
| Hazard description | The upper section of the rail can overheat if left on for prolonged periods. Risk of serious burns if a consumer touches the overheated towel rail. |
| Remedy | Stop using the towel rail immediately and disconnect from the power supply. Contact Nero Tapware to arrange for either a refund, free return and replacement, or a technician to perform a free repair. Contact Nero Tapware Call: 03 8786 3170 Email: support@nerotapware.com.au (link sends email) |
| Recall number | 2025/20734 |
| Official notice | View source ↗ |
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