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Babysense MaxView video baby monitor – Parent unit — recall

Consumer goods · Australia · 2026-03-24
Hazard: The lithium-ion battery in the parent u…

Hisense Babysense MaxView baby monitor parent unit battery may overheat during charging

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CountryAustralia
CategoryConsumer goods
Published2026-03-24
ManufacturerHisense Ltd_x000D_ (link is external)
RetailerHisense/Babysense, Amazon
Model identifiersModel: VBM55RX (parent unit); Serial Number Range: MVRX2300-0001 - MVRX2300-0142 MVRX2302-00000 - MVRX2302-02499 MVRX2303-00000 - MVRX2303-02999 MVRX2304-00000 - MVRX2304-02169 MVRX2304-02170 - MVRX2304-03999 MVRX2305-00000 - MVRX 2305-04999 MVRX2308-00000 - MVRX 308-04416 MVRX2308-04417 - MVRX2308-13966 MVRX2400-0000 - MVRX2403-4981 MVRX2403-4982 - MVRX2403-6040 MVRX2403-6041 - MVRX2406-7750 MVRX2500-0001 - MVRX2501-7520 MVRX2501-7622 - MVRX2501-8820 MVRX2501-7521 – MVRX2501-7621 MVRX2501-8821 - MVRX2504-7921 MVRX2504-9722 MVRX2400-0000/P – MVRX2400-2039/P MVRX2400-2040/P - MVRX2400-2729/P …
Hazard descriptionThe lithium-ion battery in the parent unit viewing screen may overheat during charging, which could result in the battery swelling, melting, emitting smoke, or sparking and become a fire hazard. Risk of serious injury, death and/or property damage from fire if the battery overheats during charging and starts a fire. Incidents have occurred overseas.
RemedyStop using the affected Babysense MaxView parent unit immediately, unplug it from any power source and do not charge or use it. Visit www.recallsecure.com (link is external) to enter your details and serial number and follow the on-screen instructions to receive a free replacement of the parent unit. You should dispose of the old parent unit once you receive confirmation it is a part of the affected serial numbers. Do not throw the old parent unit in household trash/waste or in general recycling bins. Dispose of the old parent unit by taking it to a certified e-waste or hazardous waste facil…
Recall number2026/20849
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsAccessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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