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GV31 Portable mini projector — recall

Consumer goods · Australia · 2026-06-05

Hazard: The built-in battery may overheat durin…

BenQ GV31 Portable mini projector battery may overheat, posing a fire risk

Country	Australia
Category	Consumer goods
Published	2026-06-05
Manufacturer	BenQ Australia Pty Ltd_x000D_ (link is external)
Retailer	Amazon Australia_x000D_ BenQ Online Shop_x000D_ DigDirect_x000D_ Videopro
Model identifiers	Model: GV31
Hazard description	The built-in battery may overheat during normal usage and pose a fire risk. Risk of serious burn injury and property damage if the battery overheats and catches fire. Incidents have occurred.
Remedy	Stop using the projector immediately and check the serial number. Contact BenQ to arrange to return the product for either: a free replacement with an upgraded GV32 model projector; or to have the battery replaced and firmware updated on the affected GV31 model projector. Contact BenQ Australia for more information or need further assistance relating to this recall. Contact BenQ Australia Pty Ltd Call: 1300 130 336 between 9am and 5:30pm AEST Monday to Friday Email: BQauService@BenQ.com (link sends email) Visit: https://www.benq.com/en-au/support/repair-service/gv31-recall-notification.html (…
Recall number	2026/20928
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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