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Matrix-brand Training Cycles — recall

Name: Matrix-brand Training Cycles
Brand: Johnson Health Tech North America

Consumer goods · Canada · 2025-01-30

Hazard: Fall hazard

Matrix-brand Training Cycles pose a fall hazard

Country	Canada
Category	Consumer goods
Published	2025-01-30
Manufacturer	Johnson Health Tech North America Inc.
Model identifiers	Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001
Units affected	140
Category	Sports and fitness
Hazard	Fall hazard
Hazard description	The training cycles’ adjustable seat can unexpectedly lower while in use, posing a potential fall hazard to consumers.
Remedy	Immediately stop using the recalled products and contact Johnson Health Tech North America Inc. ("JHTNA") to schedule a service technician to install a free repair kit.
Recall number	RA-76867
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Structural strength, tip-over stability, sharp edges.
Rules & standards likely involved	CCPSA and applicable SORs · Full guide →

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