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Rinnai i-Series Plus Boilers — recall

Consumer goods · Canada · 2025-06-05
Hazard: Poisoning hazard

Rinnai i-Series Plus Boilers, poisoning hazard

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CountryCanada
CategoryConsumer goods
Published2025-06-05
ManufacturerRinnai America Corporation
Model identifiersi-Series Plus Boilers IP175S IP199S IP175199C IP199199C Models affected must have a serial number beginning with an “S”.
Units affected249
CategoryAppliances
HazardPoisoning hazard
Hazard descriptionThe boiler door can fail to seal properly due to incorrect screws, allowing gases to escape, posing a carbon monoxide (CO) poisoning hazard.
RemedyImmediately stop using the recalled products and contact Rinnai America Corporation to arrange to have a certified technician install the repair at no cost to the consumer.
Recall numberRA-77507
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedCCPSA and applicable SORs · Full guide →

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