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Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers — recall

Consumer goods · Canada · 2025-11-25

Hazard: Poisoning hazard

Burnsen Condensing Gas Boilers pose a poisoning hazard

Country	Canada
Category	Consumer goods
Published	2025-11-25
Manufacturer	Burnsen SA
Distributor	Triangle Tube / Phase III Co. Inc.
Model identifiers	Product Name Item Code Product Description Serial Number Range Start Serial Number Range End Date of Manufacture Aerco Esteem PT399ES Aerco Esteem AE1100 AE1236 Dec 2011 - Dec 2015 Aerco Esteem PT399HP Aerco Esteem AE1237 AE1239 Dec 2011 - Dec 2015 Prestige Excellence - PEA PEA110 Prestige Excellence PEA PEA078169 PEA143958 Dec 2015 - Dec 2019 Prestige Excellence - PTE PTE110LP Prestige Excellence PT PT0001588 PT0053690 Dec 2011 - Dec 2015 Prestige Excellence - PTE PTE110LP Prestige Excellence PTE PTE030446 PTE030479 Dec 2011 - Dec 2015 Prestige Excellence - PTE PTE110 Prestige Excellence PT0…
Units affected	7500
Category	Appliances
Hazard	Poisoning hazard
Hazard description	The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.
Remedy	Immediately contact Triangle Tube to schedule a free boiler inspection and if applicable, free installation of a new boiler ignition system. Consumers should contact the company as soon as possible to arrange for a free boiler inspection and repair, if applicable, prior to the company ceasing operations at the end of 2025.
Recall number	RA-81276
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	CCPSA and applicable SORs · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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