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Dupray Neat Steam Cleaner — recall

Name: Dupray Neat Steam Cleaner
Brand: NVision Electrical Appliance

Consumer goods · Canada · 2026-02-26

Hazard: Burn hazard

NVision Electrical Appliance Dupray Neat Steam Cleaner poses a burn hazard

Country	Canada
Category	Consumer goods
Published	2026-02-26
Manufacturer	NVision Electrical Appliance Co. Ltd.
Importer	Dupray Industries Inc.
Model identifiers	Model number DUP020WNA
Units affected	97000
Category	Household items
Hazard	Burn hazard
Hazard description	When the steam cleaner’s boiler is overfilled, extensively corroded, and the pressure release valve (boiler cap) also malfunctions, the boiler can rupture, posing a risk of serious injury or burn to the user or bystanders.
Remedy	Immediately stop using the recalled product and contact Dupray for a replacement safety boiler cap.
Recall number	RA-81643
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Accessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involved	CCPSA and applicable SORs · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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