USB charger — recall

Consumer goods · European Union · 2025-01-17 · China-origin

Hazard: Electric shockOrigin: China

USB charger has electric shock risk

Country	European Union
Category	Consumer goods
Published	2025-01-17
Country of origin	China
Model identifiers	A2347 EMC 3621 (C4H0012SSB4L9JHZR)
Category	Electrical appliances and equipment
Hazard	Electric shock
Hazard description	The insulation between the hazardous live primary parts and the accessible USB output connector is not adequate. A user could receive an electric shock from accessible live parts.
Non-compliance	Low Voltage Directive and the relevant European standard EN 62368-1
Remedy	Recall of the product from end users.
Recall number	SR/00197/25
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Plug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involved	GPSR, CE (Toys EN 71 / LVD·EMC), REACH · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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