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Pet Cage & Pet Heating Pad Pet cage — recall

Consumer goods · European Union · 2025-03-28 · China-origin

Hazard: Electric shockOrigin: China

Pet cage and heating pad poses an electric shock hazard

Country	European Union
Category	Consumer goods
Published	2025-03-28
Country of origin	China
Category	Electrical appliances and equipment
Hazard	Electric shock
Hazard description	The instructions are inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them, they may bite through the wires, leading to an electric shock. Moreover, the heating radiators are not guarded, leaving hot surfaces accessible to the pet. Additionally, the supplied temperature and humidity indicating device presents a choking hazard. Further its button batteries are easily accessible and can lead to internal burns to the pet.
Non-compliance	Low Voltage Directive
Remedy	Import rejected at border.
Recall number	SR/01077/25
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Plug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involved	GPSR, CE (Toys EN 71 / LVD·EMC), REACH · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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