Recalls › European Union › ONYX Gas water heater

ONYX Gas water heater — recall

Consumer goods · European Union · 2026-03-27

Hazard: Burns

ONYX Gas water heater poses burn risk

Country	European Union
Category	Consumer goods
Published	2026-03-27
Model identifiers	OX-JSD020W
Category	Gas appliances and components
Hazard	Burns
Hazard description	Because of an identical model designation and incorrect packaging, although the gas water heater is configured only for use with natural gas, it can be mistakenly be sold and installed for use with liquefied petroleum gas (LPG), Use of LPG in this device can cause abnormal combustion, overheating, and potentially lead to fire or explosion, resulting in serious injury or property damage.
Non-compliance	Regulation on appliances burning gaseous fuels (GAR)
Remedy	Withdrawal of the product from the market.
Recall number	SR/00874/26
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Accessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involved	GPSR, CE (Toys EN 71 / LVD·EMC), REACH · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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