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Massage device (rechargeable) — recall

Consumer goods · Japan · 2025-06-02
Hazard: Fire incidents have occurred with some …

Dream Factory rechargeable massage device has internal component defect, caused fire

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CountryJapan
CategoryConsumer goods
Published2025-06-02
ManufacturerDream Factory Co., Ltd.
Model identifiersエクサガン ハイパー(ブランド名:ドクターエア), 型式:REG-04 | 4580657302437 | FYBB000001~FYBG17680 | 4580657302444 | 4580657302468 | 4580657302758 | 4580657302475
Units affected152561
Hazard descriptionFire incidents have occurred with some products, and an internal investigation revealed that a defect in internal components was the cause.
RemedyRecall and replacement
Recall number250602-1
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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