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DC Power Supply — recall

Consumer goods · South Korea · 2024-09-11 · China-origin
Hazard: Inadequate creepage distance and cleara…Origin: China

S2B DC power supply has inadequate creepage distance and clearance.

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CountrySouth Korea
CategoryConsumer goods
Published2024-09-11
Country of originChina
ManufacturerS2B Corporation Co., Ltd.
Model identifiersZX-2U67T
Hazard descriptionInadequate creepage distance and clearance. (Measurement point: Optocoupler U2 primary pin - secondary USB output terminal) - Clearance: (Measured) 3.94 mm, (Standard) 4.0 mm or more - Creepage distance: (Measured) 3.94 mm, (Standard) 5.0 mm or more Risk of electric shock when touching the product surface.
RemedyConsumers should contact or visit the inquiry office to receive measures such as repair, exchange, or refund. Consumers who own the product should immediately stop using it.
Recall number3782
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsPlug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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