Recalls › New Zealand › Mecca 240V Single Vertical Heated Towel Rail NRV902H
Mecca 240V Single Vertical Heated Towel Rail NRV902H — recall
Consumer goods · New Zealand · 2025-12-01
Hazard: Testing has confirmed that when install…
Nero Tapware Mecca Heated Towel Rail can overheat, posing a burn risk
→ See all Nero Tapware NZ recalls
| Country | New Zealand |
|---|---|
| Category | Consumer goods |
| Published | 2025-12-01 |
| Manufacturer | Nero Tapware NZ |
| Hazard description | Testing has confirmed that when installed vertically, heat accumulates at the upper end of the rail. As a result, the top section can reach excessively high temperatures during normal operation — approximately 65°C with no towel, and up to around 80°C when covered with a towel. This creates a potential burn hazard if touched, while the rest of the rail maintains normal temperatures. The excessive heat at the upper section of the rail presents a burn hazard. If a user accidentally touches the overheated area — particularly after the rail has been operating for more than two hours or when a tow… |
| Remedy | Customers should immediately stop using the product, switch it off, and disconnect it from the power supply. They should then contact Nero Tapware to arrange a replacement or repair. Refunds may be considered upon request. |
| Recall number | N2025X001 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers. |
|---|---|
| Self-check for comparable products | Accessible-surface temperature rise; guarding of heat sources. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
🚨 Delisted or named by a regulator? Leave your details and situation — we'll assess and get back to you. Contact us →
General guidance only — not compliance or legal advice; the official notice and applicable law prevail.
Stay ahead of recalls like this
Get overseas recalls that matter to you (China-origin highlighted) + top hazards — one email a week. Free, unsubscribe anytime.
By subscribing you agree to our Privacy Policy & Terms (incl. cross-border data processing).
Related consumer goods recalls
- TableSouth Korea · 2026-04-20
- Kok Kok Kok Korean-English Sound BookSouth Korea · 2026-04-13
- Coloured Sand for Unity Ceremony - 200 gram bagsNew Zealand · 2025-12-02
- Make Your Own Unicorn Sand Ornaments- sold at KmartNew Zealand · 2025-12-03
- University of Auckland Graduation Bears sold at Auckland University Campus BookstoreNew Zealand · 2026-10-02
- Narva Ultima Wiring Harness for Use with Ultima MK3 215 Hybrid Driving Lights Sold at Var…New Zealand · 2026-09-25
- Can-Am Spyder RT and F3 (MY2026) - Sold at BRP Can-Am On-Road authorized dealersNew Zealand · 2026-09-22