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Robotic Massage Cushion JB-100B — recall

Consumer goods · United Kingdom · 2024-09-09

Hazard: Electric shock

Robotic Massage Cushion JB-100B poses an electric shock risk

Country	United Kingdom
Category	Consumer goods
Published	2024-09-09
Model identifiers	Model: JB-100B (Cushion); Model: XT121 (Adapter)
Category	Electrical appliances and equipment
Hazard	Electric shock
Hazard description	The product presents a high risk of electric shock because the pins on the plug are too long and too close to the edge of the plug. This means when the user removes the plug from the socket, they are at risk of making contact with the pins and receiving an electric shock.
Non-compliance	Electrical Equipment (Safety) Regulations 2016; Plugs and Sockets etc. (Safety) Regulations 1994
Remedy	The import has been rejected at the border.
Recall number	2409-0035
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Plug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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