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Quality Street Sweet Glass Baubles — recall

Consumer goods · United Kingdom · 2024-10-28
Hazard: Cuts

Quality Street Sweet Glass Baubles may cause cuts

CountryUnited Kingdom
CategoryConsumer goods
Published2024-10-28
Model identifiersProduct codes: 76640881, 76640856, 76640883, 76640880, 76640822,; 76640882; Sales period: 1st September 2023 to 17th October 2024
CategoryFood imitating products
HazardCuts
Hazard descriptionThe products present a risk of cuts or injuries as they may be mistaken with real chocolates. If the glass baubles are bitten or swallowed the user could receive lacerations to the mouth or hands.
Non-complianceFood Imitations (Safety) Regulations 1989; General Product Safety Regulations 2005
RemedyThe products have been recalled from end users. Consumers are advised to stop using the product immediately and return the item to a John Lewis & Partners store for a full refund. For further assistance please contact the John Lewis customer service team on 03456 049 049 (09.00-17.00 Monday to Friday). Further information can be found on the John Lewis recall page at: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls
Recall number2410-0168
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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