Recalls › United Kingdom › woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (201…

woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) — recall

Consumer goods · United Kingdom · 2024-11-26

Hazard: Injuries

woom ORIGINAL 6 and OFF/OFF AIR 5 & 6 bicycles pose an injury risk

Country	United Kingdom
Category	Consumer goods
Published	2024-11-26
Model identifiers	woom ORIGINAL 6 (26") , woom OFF/OFF AIR 5 & 6
Category	Hobby / sports equipment
Hazard	Injuries
Hazard description	The cranks on the affected models can fatigue and break during use, which could result in the user falling from the bike and injuring themselves.
Non-compliance	General Product Safety Regulations 2005
Remedy	Modification programme. Woom requests that owners of the affected woom ORIGINAL, woom OFF or woom OFF AIR please refrain from riding their bikes until the cranks have been replaced by a specialist. Please access the Online Crank Checker here: https://www.surveymonkey.com/r/BZJQDB3 to check if your model is affected. If yes, order the newest woom crankset for free and find your nearest woom dealer using the woom retailer search function: https://intl-checkout.woom.com/apps/dealerlocator. Once you have located your nearest dealer, you can make an appointment to get your cranks replaced for free…
Recall number	2411-0062
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Structural strength, tip-over stability, sharp edges.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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