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Yoto Player 2nd Generation — recall

Consumer goods · United Kingdom · 2024-12-10
Hazard: Electric shock

Yoto Player 2nd Generation, electric shock hazard

CountryUnited Kingdom
CategoryConsumer goods
Published2024-12-10
Model identifiersModel: 2nd Generation; Serial number: (embedded in QR code and printed below QR code) ISE6102GQ; Barcode: 5060744162025
CategoryElectrical appliances and equipment
HazardElectric shock
Hazard descriptionThe product presents a risk of electric shock as it has been identified that there is a manufacturing defect involving the UK plug adaptor. In some cases, this could cause the UK plug adaptor to break when the user attempts to remove the plug from the socket, leaving live pins exposed. If the user were to touch these live parts, they could receive an electric shock.
Non-complianceElectrical Equipment (Safety) Regulations 2016; Plugs & Sockets (Safety) Regulations 1994
RemedyAffected consumers should cease use of the UK plug adapter and access the Yoto product safety page to order a replacement Type G pin adapter: https://uk.yotoplay.com/repair/replacementpin For further details, and details on how to find out if your adapter is affected, please access the Yoto FAQ’s here: https://support.yotoplay.com/en-US/uk-plug-adaptor-for-2nd-generation-yoto-player-925793 Once you have received a replacement UK plug adaptor, the original should not be used again. Instead, original pin attachments can be disposed of as waste electrical equipment (WEEE) at your local Household…
Recall number2411-0070
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsPlug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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