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ELPINE Plug-In Heater — recall

Consumer goods · United Kingdom · 2024-12-19

Hazard: Electric shock

ELPINE Plug-In Heater for electric shock hazard

Country	United Kingdom
Category	Consumer goods
Published	2024-12-19
Model identifiers	Item Number: 31492N; Barcode: 5038673314921
Category	Electrical appliances and equipment
Hazard	Electric shock
Hazard description	The product presents a serious risk of electric shock as the heating element could be accessed with minimal force. The plug face also did not meet the dimensional requirements of the relevant standard, exposing users to an electric shock hazard when unplugging, or plugging in, the plug from the socket.
Non-compliance	Electrical Equipment (Safety) Regulations 2016; Plugs & Sockets (Safety) Regulations 1994
Remedy	The product has been recalled from end users. Owners should stop using the product immediately. Contact the distributor you purchased from to request redress.
Recall number	2405-0115
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Plug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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