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Children’s Heart Shaped Earmuffs sold by Matalan — recall

Consumer goods · United Kingdom · 2024-12-19
Hazard: Cuts

Matalan Children’s Heart Shaped Earmuffs for cuts risk

CountryUnited Kingdom
CategoryConsumer goods
Published2024-12-19
Model identifiersItem ID/model: C321115; Barcode: 2321115000012;
CategoryClothing, textiles and fashion items
HazardCuts
Hazard descriptionThe product presents a risk of cuts as it features a sharp point which can protrude through the end of the heart. This may result in the user receiving a scratch, cut or injury.
Non-complianceGeneral Product Safety Regulations 2005
RemedyThe product has been recalled from end users. Consumers who have purchased the earmuffs should cease use immediately and return the item to their nearest Matalan store for a full refund. No receipt is required. Access the Matalan recall page for further information: https://www.matalan.co.uk/customer-services/product-recall-notice Should you have any queries, please contact the Matalan customer care team on 0333 004 4444 or customercareceo@matalan.co.uk.
Recall number2412-0118
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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