Recalls › United Kingdom › Morco Gas Water Heaters: Primo (MP) / EUP

Morco Gas Water Heaters: Primo (MP) / EUP — recall

Consumer goods · United Kingdom · 2025-01-15

Hazard: Fire

Morco Gas Water Heaters, fire hazard

Country	United Kingdom
Category	Consumer goods
Published	2025-01-15
Model identifiers	Affected products are one of four models of open-flued water heaters:; Primo 6 (MP6), Primo 11 (MP11), EUP6 and EUP11.
Category	Gas appliances and components
Hazard	Fire
Hazard description	A safety issue has been identified with Morco Open-Flued Gas Water Heaters which may be installed in mobile homes, caravans and domestic settings._x000D_ The product presents a risk of fire, explosion and injuries. There is a risk of gas leaking which, if ignited, may cause burns, explosions and injuries._x000D_ The products are not in conformity with the requirements of Regulation 2016/426.
Remedy	Morco have initiated a recall for affected appliances. Owners of gas water heaters installed (including those which have previously received a safety upgrade) should contact Morco immediately to discuss next steps. Owners should not attempt to check or test the appliance themselves. Further information, including a form to request a refund or a replacement, can be accessed at the following link: https://morcoproducts.co.uk/important-water-heater-safety-warning/ Morco Products Ltd can be contacted on telephone number 01482 325456 or by email at gaswaterheaters@morcoproducts.co.uk Anyone that s…
Recall number	2310-0010
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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