Recalls › United Kingdom › Wax Warmer, WAX-5001 & 5002

Wax Warmer, WAX-5001 & 5002 — recall

Consumer goods · United Kingdom · 2025-01-17

Hazard: Electric shock

Wax Warmer WAX-5001 & 5002 for electric shock hazard

Country	United Kingdom
Category	Consumer goods
Published	2025-01-17
Retailer	Amazon
Model identifiers	Model: WAX-5001 and WAX-5002; Amazon product identifiers: X0021OL857, FBA15JH42NY0U000061; SKUs: FBA-DOUK-M…WH00020-UK, FBA-DOUK-M…WH00021-UK, FBA-; DOUK-M…WH00013-BK, FBA-DOUK-M…WH00013, FBA-DOUK-M, WH00012, FBA-DOUK-M…WH00012-BK.
Category	Electrical appliances and equipment
Hazard	Electric shock
Hazard description	The product presents a serious risk of electric shock as there is a lack of protection from access to its live parts. As the product is inadequately earthed and does not notify the consumer in the instructions, the insulation could break down during use. This then means that the metal parts accessible to the consumer become live, giving the consumer an electric shock were they to touch them.
Non-compliance	Electrical Equipment (Safety) Regulations 2016
Remedy	The import has been rejected at the border
Recall number	2501-0003
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Plug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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