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Pet Cage & Pet Heating Pad — recall

Consumer goods · United Kingdom · 2025-01-30
Hazard: Electric shock

Pet Cage & Pet Heating Pad, electric shock hazard

CountryUnited Kingdom
CategoryConsumer goods
Published2025-01-30
RetailerAmazon
Model identifiersAmazon product identifiers: FBA15JRTQ12WU000030.; SKU: X0022XXMLF
CategoryElectrical appliances and equipment
HazardElectric shock
Hazard descriptionThis product presents a serious risk of electric shock as the instructions were inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them. They may bite through the wires, leading to an electric shock._x000D_ The heating radiators were not guarded, leaving hot surfaces accessible to the pet. Additionally, a temperature and humidity indicating device is supplied with the product, to be stored in the cage. The indicator presents a choking hazard, and as it contains …
Non-complianceElectrical Equipment (Safety) Regulations 2016
RemedyThe import has been rejected at the border.
Recall number2501-0180
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsPlug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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