Recalls › United Kingdom › NCC Type C Power Charger Plug sold by The Phone Zone

NCC Type C Power Charger Plug sold by The Phone Zone — recall

Consumer goods · United Kingdom · 2025-03-27

Hazard: Electric Shock and Fire

NCC Type C Power Charger Plug may cause electric shock and fire

Country	United Kingdom
Category	Consumer goods
Published	2025-03-27
Model identifiers	Brand: NCC
Category	Electrical appliances and equipment
Hazard	Electric Shock and Fire
Hazard description	The product presents a serious risk of electric shock and fire as the transformer is of poor build quality, with primary and secondary windings touching. The product also has insufficient creepage and clearance distances, and during testing, the solder on the PCB showed a possibility of lead being present._x000D_ The product was also not supplied with an instruction manual, and some of the required documentation and markings were not present.
Non-compliance	Electrical Equipment (Safety) Regulations 2016
Remedy	The product has been recalled from end users by The Phone Zone (Cheltenham). Owners of the power charger should stop using it immediately and return it to The Phone Zone. For further information, please contact The Phone Zone on 07944 646462 or via email on thephonezonecheltenham@gmail.com
Recall number	2501-0170
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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