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EDMI Atlas Mk7CD Electricity Meters — recall

Consumer goods · United Kingdom · 2025-03-24
Hazard: Electric shock and/or fire

EDMI Atlas Mk7CD Electricity Meters may cause electric shock or fire

CountryUnited Kingdom
CategoryConsumer goods
Published2025-03-24
Model identifiersModel: Mk7CD; Affected units fall within the range of the following serial numbers: 251792525 - 253598310
CategoryElectrical appliances and equipment
HazardElectric shock and/or fire
Hazard descriptionThe product has been identified as presenting a risk of electric shock and/or fire. In certain circumstances, the neutral terminal weld may fail, which can cause the copper busbar to come away from the terminal block._x000D_ In installations where the neutral wiring is routed through the meter point, a partial or complete loss of continuity in the neutral circuit may occur. This could result in elevated voltage on accessible conductive parts on the product, or in cases of high resistance, overheating.
Non-complianceGeneral Product Safety Regulations 2005
RemedyThe products have been recalled from end users. Installers have been instructed to contact affected customers with further information. Consumers should follow the instructions provided by the installers to enable the product to be replaced.
Recall number2502-0134
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsCell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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