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Joyin Play & Pack On The Go Key Fob and Cell Phone Toy — recall

Consumer goods · United Kingdom · 2025-03-27
Hazard: Damage to hearing

Joyin Key Fob and Cell Phone Toy may cause hearing damage

CountryUnited Kingdom
CategoryConsumer goods
Published2025-03-27
RetailerAmazon
Model identifiersBarcode: 810029964272; ASIN: B071JR7GYP
CategoryToys
HazardDamage to hearing
Hazard descriptionThe product presents a serious risk of damage to hearing as the sound level emitted from the phone is too loud. If the product is given to a child over the age of 1 to play with, and they place the smartphone to their ear whilst pressing the buttons to generate the audible sound, over time, the excess noise may cause damage to hearing.
Non-complianceToys (Safety) Regulations 2011
RemedyThe import has been rejected at the border and destroyed.
Recall number2503-0027
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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