Recalls › United Kingdom › Cowboy E Bike Model C4 ST (Edition MR)

Cowboy E Bike Model C4 ST (Edition MR) — recall

Consumer goods · United Kingdom · 2025-05-09

Hazard: Injuries

Cowboy E Bike Model C4 ST (Edition MR) poses injury risk

Country	United Kingdom
Category	Consumer goods
Published	2025-05-09
Model identifiers	Model/ type: C4 ST (Edition MR)
Category	Machinery
Hazard	Injuries
Hazard description	The product presents a serious risk of injuries as the welded joint between the headtube and downtube can fail. This could cause the frame to break, which could result in a fall and injuries to the user. The bike frames do not comply with the durability and safety requirements of EN 15194 and pose a serious mechanical safety risk to consumers.
Non-compliance	Supply of Machinery (Safety) Regulations 2008
Remedy	The product has been recalled from end users. Affected bikes can be identified by their serial number and frame supplier. To check these details through the Cowboy app, tap the ‘settings’ icon and then tap ‘advanced.’ If your frame is listed as ‘Edition MR’ then it may be affected. Serial numbers and frame suppliers can also be checked via this website: https://cowboy.com/pages/recall. For further information, including registering your product for a refund or replacement, please visit the Cowboy website: https://uk.cowboy.com/.
Recall number	2504-0239
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Structural strength, tip-over stability, sharp edges.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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