Recalls › United Kingdom › SIP Fireball ID78 23kW Diesel Infra-red Heater

SIP Fireball ID78 23kW Diesel Infra-red Heater — recall

Consumer goods · United Kingdom · 2025-05-21

Hazard: Fire

SIP Fireball ID78 23kW Diesel Infra-red Heater poses a fire hazard

Country	United Kingdom
Category	Consumer goods
Published	2025-05-21
Model identifiers	Model: Fireball ID78; Barcode: 5012713005918; Batch numbers: P0062511 and P0062954
Category	Electrical appliances and equipment
Hazard	Fire
Hazard description	It is possible that over fuelling of the combustion chamber may occur, leading to a chamber temperature beyond intended design parameters. This over fuelling leads to flames extending through the front radiation plate, and during prolonged use, the front radiation plate may be subject to thermal fatigue leading to embrittlement and failure of the radiation plate. The failure of this plate exposes the interior of the combustion chamber and ultimately leads to an open flame and hot material potentially discarded on the ground in front of the unit.
Non-compliance	Electrical Equipment (Safety) Regulations 2016
Remedy	Recall of the product by the manufacturer. SIP Industrial has published recall information on its website at: https://www.sip-group.com/sip-product-recall-for-item-09307 Owners should contact SIP Industrial immediately to arrange a return of the unit(s). Tel: 01509 500400 Email: customerservice@sip-group.com
Recall number	2503-0026
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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