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Candy Heat Pump Tumble Dryer — recall

Consumer goods · United Kingdom · 2025-05-20

Hazard: Fire

Candy Heat Pump Tumble Dryer poses a fire risk

Country	United Kingdom
Category	Consumer goods
Published	2025-05-20
Model identifiers	Affected Models:; - 31900011, CBTD H7A1TE-80/; - 31900013, CTDB H7A1TBE-80/; - 31900526, BCTD H7A1TBE-80; - 31900529, BCTD H7A1TE-80; - 31900537, BCTDH7A1TCEB-80; - 31900538, BKTDH7A1TCEB-80
Category	Electrical appliances and equipment
Hazard	Fire
Hazard description	The products present a risk of fire as it is possible for an internal short circuit to occur within the tumble dryer during normal use. This can cause the tumble dryer to ignite, causing a fire.
Non-compliance	Electrical Equipment (Safety) Regulations 2016
Remedy	The manufacturer has initiated a modification programme. Owners are strongly advised to STOP USING THE PRODUCT IMMEDIATELY and contact the manufacturer to arrange for a modification to take place. The product should not be used until the modification has taken place. If the plug is accessible, switch off and unplug the appliance. For further information, including on how to register your product for modification, access the Candy product safety notice at the following link: https://www.candy-home.com/en_GB/product-safety-issue/
Recall number	2505-0143
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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