Recalls › United Kingdom › Landis + Gyr B2 and B3 Smart Meter Bridge

Landis + Gyr B2 and B3 Smart Meter Bridge — recall

Consumer goods · United Kingdom · 2025-05-30

Hazard: Electric Shock

Landis + Gyr B2 and B3 Smart Meter Bridge for electric shock risk

Country	United Kingdom
Category	Consumer goods
Published	2025-05-30
Model identifiers	Model: E47C Bridge 2 (B2) and E47C Bridge 3 (B3)
Category	Electrical appliances and equipment
Hazard	Electric Shock
Hazard description	The product presents a risk of electric shock as some units are missing earth continuities. This could lead to the user receiving an electric shock during normal use of the product.
Non-compliance	Plugs and Sockets etc. (Safety) Regulations 1994
Remedy	Recall of the product from end users. Energy suppliers have contacted their end consumers with information on addressing the safety risk.
Recall number	2504-0289
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Plug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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