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Ridstar E-Bikes and Chargers — recall

Consumer goods · United Kingdom · 2025-06-17

Hazard: Fire

Ridstar E-Bikes and Chargers pose a fire hazard

Country	United Kingdom
Category	Consumer goods
Published	2025-06-17
Model identifiers	E-bike models: Q20-Plus, Q20-Mini, E26 Pro; Other product identifiers: XQS0023(1145036), CY-14S5P-YW-1040Wh, 20250118NMB33VXCY5220.
Category	Hobby / sports equipment
Hazard	Fire
Hazard description	The product presents a serious risk of fire as the charger has poor quality soldering, and the transformer does not meet the minimum requirements for creepage and clearance distances. The plug also does not meet the dimensional requirements of BS 1363 because the distance from the live pin to the outside edge is too small. If the product was left plugged in overnight, the charger and plug could overheat, causing a fire.
Non-compliance	Supply of Machinery (Safety) Regulations 2008; Plugs & Sockets etc. (Safety) Regulations 1994
Remedy	The import has been rejected at the border.
Recall number	2506-0011
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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