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Tucson 5m, 6m and 8m Pumps — recall

Consumer goods · United Kingdom · 2026-04-26
Hazard: Electric shock

Tucson 5m, 6m, 8m Pumps due to electric shock hazard

CountryUnited Kingdom
CategoryConsumer goods
Published2026-04-26
Model identifiersAffected models: RS25/5EAQ, RS25/6EAQ, RS25/6EAQ 130SS, RS25/8EAQ; Any serial number beginning: S/N D44 02809a (5m models), S/N D32 11233b (6m models), S/N D32 01197c (8m models), S/N C, S/N B, S/N A, S/N 2020, S/N 2019, S/N 2018, S/N 2017, S/N 2016, S/N 2015, S/N 2014, S/N 2013, S/N; 2012.
CategoryElectrical appliances and equipment
HazardElectric shock
Hazard descriptionThe product presents a serious risk of electric shock. The mains cable can be connected to the pump in reverse, allowing the live pin to connect to the earth pin and causing accessible metal parts to become live.
Non-complianceElectrical Equipment (Safety) Regulations 2016
RemedyAn installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution.   If you think you have an affected Tucson circulating pump installed in your premises, contact Tucson immediately via email at productsafety@tucsonpumps.ie or phone +(44) 800 044 3258 to arrange for a replacement pump to be installed. The affected pumps can be identified by the serial number (S/N) on the label affixed to the pump as indicated above. The Product Replacement Programme is free of charge. Installed units should only be replaced by an approve…
Recall number2510-0040
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsPlug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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